Privacy policy

Turbo Tyres ("we", "us") respects your privacy. This notice explains how we collect and use personal information when you visit our website or get in touch with us.

Who we are

Turbo Tyres, 2 Jumpers Avenue, Christchurch, Dorset BH23 2EP. Email: info@turbo-tyres.uk · Phone: 07713 343734. We are the controller of the personal information described in this notice.

What we collect

• Enquiry details — when you request a quote or contact us through this website, we collect your name, phone number, email address (optional), vehicle registration, tyre size and any message you send.
• WhatsApp, phone and email — if you contact us directly, we receive the information you choose to share. WhatsApp messages are also processed by WhatsApp (Meta) under its own privacy policy.
• Anonymous usage statistics — we count page visits and button clicks to understand how the website is used. This uses no cookies and does not identify you.

How we use it

We use your information only to respond to your enquiry, provide quotes, arrange and carry out work on your vehicle, and keep basic business records. Our lawful bases are taking steps at your request before entering into a contract, and our legitimate interest in running our business. We never sell your data or share it for third-party marketing.

How long we keep it

Website enquiries are kept for up to 24 months and then deleted, unless we need to keep them longer for legal or accounting reasons.

Cookies

This website does not use advertising or tracking cookies. A strictly necessary cookie is only used if you sign in to the website's admin area. If you choose to load the interactive map, Google may set cookies under its own policy.

Your rights

Under UK data protection law you have the right to access, correct or delete your personal information, to object to or restrict how we use it, and to data portability. To make a request, email info@turbo-tyres.uk. If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this notice

We may update this notice from time to time. The latest version will always be published on this page.